Support From People Who Know Reptiles

Contact Wilbanks

Talk To Real Reptile Experts

Get help with selecting the right reptile, shipping questions, husbandry guidance, order support, or international export.

When you reach out to Wilbanks, you are not contacting a generic call center. You are connecting with a professional team that works with these animals and products every day.

For the fastest response, text us directly. Mobile customers can simply tap the button below to start a text conversation with our customer service team.

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Fastest Response
Tap To Text Our Team
Your message is received by our professional customer service team through our support panel, allowing us to respond quickly and help you get the answers you need.

Text Us

Best for quick questions, product help, availability, shipping questions, and order support.

(405) 604-3525

Call Us

Prefer to talk directly? Give us a call during business hours.

(405) 604-3525

Email Us

Best for more detailed questions, documentation, and export-related communication.

Send Us an Email

Why Reach Out

We can help with more than just placing an order

Our team is here to make the process easier, clearer, and more confident from start to finish.

We Can Help With

  • Choosing the right reptile for your goals
  • Questions about genetics, morphs, and pairings
  • Live animal shipping and delivery timing
  • Dry goods, incubators, radiant heat panels, and supplies
  • Husbandry, feeding, and setup guidance
  • International and export orders

What Makes Wilbanks Different

  • Over 30 years of reptile experience
  • Professional support from a knowledgeable team
  • Trusted nationwide for quality and consistency
  • Fast, dependable shipping with customer-first service
  • Accurate answers backed by real reptile expertise

Texting Us Is The Fastest Way To Reach Our Team

For most customers, texting is the easiest and fastest way to get help.

When you send a text, your message is received by a team of professionals on our customer service panel, so questions can be reviewed and answered efficiently.

This makes it easy to get quick answers on mobile while still getting support from a real Wilbanks team member.

Tap Here To Text Us
Contact Methods

Choose the best way to reach us

Whether you need a quick answer or more detailed assistance, we’re here to help.

Fastest

Text Support

Quick questions, order help, shipping questions, and product support.

Text (405) 604-3525
Direct

Phone Support

Call us if you would prefer to speak with someone directly.

Call (405) 604-3525
Detailed

Email Support

Best for longer questions, records, documentation, and follow-up details.

Email Us
Worldwide

Export Inquiries

International customer? Reach out and our team will guide you through the process.

Start an Export Inquiry

Before You Reach Out

To help us serve you faster, it is helpful to include:

  • The animal or product you are asking about
  • Your order number if your question is about an existing order
  • Your city, state, or country if the question involves shipping
  • Any specific concern you would like us to address

Our Goal

We are here to help you make the right decision, feel confident in your purchase, and get the support you need after the sale.

Whether you are brand new to reptiles or have been keeping them for years, our team is ready to assist.

Need Help Right Now?

The fastest way to reach us is by text. Tap below on your mobile device and your message will go directly to our customer service team.

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For mobile users, tapping the text link will open your device’s messaging app automatically.