SHIPPING & RETURNS POLICY
LIVE ANIMAL SHIPPING
$59.99
FREE Shipping for Cold Blooded Prime™ Members
Every animal is shipped FedEx Priority Overnight for safe, next-morning delivery.
We ship Monday through Thursday to avoid weekend delays. Orders placed before 5 PM Central often ship the same day.
You may request a preferred delivery date at checkout. While we do our best to accommodate, please ensure someone is available to receive your animal upon arrival.
If your shipment has not arrived by 10:30 AM, contact us immediately at (405) 604-3525 so we can assist. Once marked “delivered,” the shipment is considered received.
OUR 7-DAY GUARANTEE
We stand fully behind every animal we sell.
If for any reason you are not completely satisfied, we will gladly offer a refund or exchange within 7 days of delivery. Refunds are issued less the original shipping cost.
Backed by over 30 years of experience breeding and shipping reptiles nationwide.
Our goal is simple—when you receive an animal from us, you should feel 100% confident in your decision.
DRY GOODS SHIPPING
Dry goods ship quickly and reliably from our facility, with rates calculated at checkout.
Cold Blooded Prime™ Members receive FREE shipping on all dry goods.
Most orders ship within 1–2 business days and arrive within 1–5 business days depending on location.
DRY GOODS RETURNS
If something isn’t right, we’ll take care of it.
Unused items may be returned within 30 days in original condition and packaging. If your order arrives damaged or incorrect, contact us within 48 hours and we will make it right.
